Privacy Policy

TradeHub-Platform is the data controller responsible for your personal data. If you have any questions, you can contact us at: Email: support@tradehub-platform.co.uk

2.1 Information You Provide

• Name
• Email address
• Phone number
• Business name and
• Any information submitted via forms, onboarding, or communication

2.2 Usage Datan

• Pages visited
• Time spent on pages
• Device type and browser
• IP address (anonymised where possible)

2.3 Technical Data

• Cookies and tracking data
• Analytics data (e.g. Google Analytics)

We use your personal data to:

• Provide and manage our services
• Communicate with you
• Process payments and subscriptions
• Improve our Website and services
• Analyse usage and performance
• Send relevant business communications (where appropriate)

We process your data under the following lawful bases:

• Contract – to provide services you have requested
• Legitimate Interests – to improve services and operate our business
• Consent – for cookies and marketing (where required)
• Legal Obligation – where required by law

We may send you marketing communications where:

• You have given consent, or
• We have a legitimate interest in promoting our services to business users

You can opt out of marketing communications at any time by:

• Clicking “unsubscribe” in emails
• Contacting us at support@tradehub-platform.co.uk

We may share your data with trusted third parties where necessary, including:

• Payment providers
• Hosting providers
• Analytics services (e.g. Google Analytics)
• Technical service providers

We ensure that all third parties handle your data securely and in compliance with applicable laws.

Some of our third-party providers (such as Google) may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Adequate data protection measures

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes

In general:

• Client data is retained for the duration of the service relationship
• Certain data may be retained for legal or accounting purposes

When data is no longer required, it is securely deleted or anonymised.

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

To exercise any of these rights, please contact:

support@tradehub-platform.co.uk

We use cookies and similar technologies to improve your experience and analyse Website usage.

For more information, please refer to our , Cookie Policy.

We take appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects on users.

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website:https://ico.org.uk Telephone: 0303 123 1113 we would, however, appreciate the opportunity to address your concerns before you contact the ico.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

If you have any questions about this Privacy Policy or your data, please contact: Email:support@tradehub-platform.co.uk

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.