Terms & Conditions
Last updated: 2nd April 2026These Terms and Conditions (“Terms”) govern the use of services provided by TradeHub Platform (“we”, “us”, or “our”) via tradehub-platform.co.uk
By accessing our Website or purchasing our services, you agree to be bound by these Terms.
1.Services
TradeHub-Platform provides digital services including, but not limited to:
- Website creation and management
- Search engine optimisation (SEO)
- Business systems and templates
- Ongoing support and subscription-based services
All services are provided on a business-to-business basis unless otherwise agreed.
2.Eligibility
By using our services, you confirm that:
- You are at least 18 years old
- You are acting in a business capacity or for business purposes
3. Account and Onboarding
Clients may be required to provide accurate information during onboarding.
You agree to:
- Provide complete and accurate information
- Keep your details up to date
We are not responsible for delays caused by incomplete or incorrect information.
4. Fees and Payment
4.1 Pricing
All prices are listed in GBP unless otherwise stated.
We reserve the right to modify pricing at any time.
4.2 Setup Fees
Setup fees are payable upfront and are non-refundable, as outlined in our Refund Policy.
4.3 Subscription Fees
Services are billed on a recurring basis (monthly unless otherwise agreed).
By subscribing, you authorise automatic recurring payments.
4.4 Non-Payment
If payment is not received:.
- Services may be suspended immediately
- Access to systems and deliverables may be restricted
- Outstanding balances remain payable
By subscribing, you authorise automatic recurring payments.
5. Minimum Terms and Cancellation
Certain services are subject to minimum contract terms (e.g. 3, 6, or 12 months)./p>
Clients may request cancellation at any time; however:
- No refunds will be issued
- Early termination fees may apply
- Services will cease upon cancellation
Full details are outlined in our Refund Policy.
6. Scope of Services
AServices are limited to those agreed at the time of purchase.
Any additional work outside the agreed scope may incur additional charges.
7. Client Responsibilities
Clients agree to:
- Provide required content and information in a timely manner
- Respond to communications
- Engage with the service process
Failure to do so may affect service delivery and outcomes.
8. Intellectual Property
All systems, templates, processes, and underlying infrastructure remain the property of TradeHub-Platform unless otherwise agreed in writing.
Clients retain ownership of their own business content.
Upon termination:
- Access to systems may be revokeed
- Use of TradeHub-Platform assets must cease
9. No Guarantee of Results
We provide services based on experience and best practices.
However, we do not guarantee:
- Search engine rankings
- Leads or enquiries
- Revenue or business growth
10. Limitation of Liability
To the fullest extent permitted by law:
- TradeHub-Platform shall not be liable for any indirect, incidental, or consequential loss
- Our total liability shall not exceed the amount paid by the client in the preceding 3 months
11. Service Availability
We aim to provide reliable and continuous services; however:
- We do not guarantee uninterrupted operation
- Services may be temporarily unavailable due to maintenance or external factors
12. Third-Party Services
Our services may involve third-party providers (e.g. hosting, analytics).
We are not responsible for:
- Third-party performance
- Service interruptions caused by external providers
13. Data Protection
We process personal data in accordance with our Privacy Policy.
By using our services, you acknowledge and agree to our data practices.
14. Acceptable Use
Clients must not:
- Use our services for unlawful purposes
- Engage in abusive or harmful behaviour
- Attempt to misuse or exploit our systems
We reserve the right to suspend or terminate services for violations.
15. Termination
We reserve the right to terminate or suspend services where:
- These Terms are breached
- Payments are not made
- The client behaves inappropriately
No refunds will be issued in such cases.
16. Changes to Services
We reserve the right to:
- Modify, improve, or discontinue services
- Update features and offerings
Such changes will not affect active agreements without notice.
17. Amendments to Terms
We may update these Terms at any time.
Continued use of our services constitutes acceptance of updated Terms.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any disputes.
19. Contact Us
For any questions regarding these Terms, please contact: Email:support@tradehub-platform.co.uk
20. Service Timelines
Any timelines or delivery estimates provided are indicative only.
We do not guarantee completion within specific timeframes, particularly where delays are caused by client input, third-party services, or external factors beyond our control.
21. Client Content Responsibility
The client is solely responsible for all content provided, including text, images, and media.
The client confirms that they have the necessary rights, permissions, and licences to use such content.
TradeHub-Platform accepts no liability for any infringement or legal issues arising from client-provided content.
22. SEO and Marketing Disclaimer
SEO and marketing services are influenced by factors outside our control, including search engine algorithms, competition, and market conditions.
We do not guarantee rankings, traffic levels, or lead generation outcomes.
23. Force Majeure
We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to technical failures, third-party outages, natural events, or other unforeseen disruptions.
24. Assignment
We may assign or transfer our rights and obligations under these Terms without restriction.
WClients may not assign their rights without prior written consent.
25. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between the parties and supersede any prior discussions, agreements, or representations.
By using our Website and services, you confirm that you have read, understood, and agreed to these Terms and Conditions./p>