Terms & Conditions

Last updated: 2nd April 2026

These Terms and Conditions (“Terms”) govern the use of services provided by TradeHub Platform (“we”, “us”, or “our”) via tradehub-platform.co.uk

By accessing our Website or purchasing our services, you agree to be bound by these Terms.

1.Services

TradeHub-Platform provides digital services including, but not limited to:

  • Website creation and management
  • Search engine optimisation (SEO)
  • Business systems and templates
  • Ongoing support and subscription-based services

All services are provided on a business-to-business basis unless otherwise agreed.

2.Eligibility

By using our services, you confirm that:

  • You are at least 18 years old
  • You are acting in a business capacity or for business purposes

3. Account and Onboarding

Clients may be required to provide accurate information during onboarding.

You agree to:

  • Provide complete and accurate information
  • Keep your details up to date

We are not responsible for delays caused by incomplete or incorrect information.

4. Fees and Payment

4.1 Pricing

All prices are listed in GBP unless otherwise stated.

We reserve the right to modify pricing at any time.

4.2 Setup Fees

Setup fees are payable upfront and are non-refundable, as outlined in our Refund Policy.

4.3 Subscription Fees

Services are billed on a recurring basis (monthly unless otherwise agreed).

By subscribing, you authorise automatic recurring payments.

4.4 Non-Payment

If payment is not received:.

  • Services may be suspended immediately
  • Access to systems and deliverables may be restricted
  • Outstanding balances remain payable

By subscribing, you authorise automatic recurring payments.

5. Minimum Terms and Cancellation

Certain services are subject to minimum contract terms (e.g. 3, 6, or 12 months)./p>

Clients may request cancellation at any time; however:

  • No refunds will be issued
  • Early termination fees may apply
  • Services will cease upon cancellation

Full details are outlined in our Refund Policy.

6. Scope of Services

AServices are limited to those agreed at the time of purchase.

Any additional work outside the agreed scope may incur additional charges.

7. Client Responsibilities

Clients agree to:

  • Provide required content and information in a timely manner
  • Respond to communications
  • Engage with the service process

Failure to do so may affect service delivery and outcomes.

8. Intellectual Property

All systems, templates, processes, and underlying infrastructure remain the property of TradeHub-Platform unless otherwise agreed in writing.

Clients retain ownership of their own business content.

Upon termination:

  • Access to systems may be revokeed
  • Use of TradeHub-Platform assets must cease

9. No Guarantee of Results

We provide services based on experience and best practices.

However, we do not guarantee:

  • Search engine rankings
  • Leads or enquiries
  • Revenue or business growth

10. Limitation of Liability

To the fullest extent permitted by law:

  • TradeHub-Platform shall not be liable for any indirect, incidental, or consequential loss
  • Our total liability shall not exceed the amount paid by the client in the preceding 3 months

11. Service Availability

We aim to provide reliable and continuous services; however:

  • We do not guarantee uninterrupted operation
  • Services may be temporarily unavailable due to maintenance or external factors

12. Third-Party Services

Our services may involve third-party providers (e.g. hosting, analytics).

We are not responsible for:

  • Third-party performance
  • Service interruptions caused by external providers

13. Data Protection

We process personal data in accordance with our Privacy Policy.

By using our services, you acknowledge and agree to our data practices.

14. Acceptable Use

Clients must not:

  • Use our services for unlawful purposes
  • Engage in abusive or harmful behaviour
  • Attempt to misuse or exploit our systems

We reserve the right to suspend or terminate services for violations.

15. Termination

We reserve the right to terminate or suspend services where:

  • These Terms are breached
  • Payments are not made
  • The client behaves inappropriately

No refunds will be issued in such cases.

16. Changes to Services

We reserve the right to:

  • Modify, improve, or discontinue services
  • Update features and offerings

Such changes will not affect active agreements without notice.

17. Amendments to Terms

We may update these Terms at any time.

Continued use of our services constitutes acceptance of updated Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any disputes.

19. Contact Us

For any questions regarding these Terms, please contact: Email:support@tradehub-platform.co.uk

20. Service Timelines

Any timelines or delivery estimates provided are indicative only.

We do not guarantee completion within specific timeframes, particularly where delays are caused by client input, third-party services, or external factors beyond our control.

21. Client Content Responsibility

The client is solely responsible for all content provided, including text, images, and media.

The client confirms that they have the necessary rights, permissions, and licences to use such content.

TradeHub-Platform accepts no liability for any infringement or legal issues arising from client-provided content.

22. SEO and Marketing Disclaimer

SEO and marketing services are influenced by factors outside our control, including search engine algorithms, competition, and market conditions.

We do not guarantee rankings, traffic levels, or lead generation outcomes.

23. Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to technical failures, third-party outages, natural events, or other unforeseen disruptions.

24. Assignment

We may assign or transfer our rights and obligations under these Terms without restriction.

WClients may not assign their rights without prior written consent.

25. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between the parties and supersede any prior discussions, agreements, or representations.

By using our Website and services, you confirm that you have read, understood, and agreed to these Terms and Conditions./p>

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